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Trainings

  • Trainings
  • On site or via video conference
  • Incl. certification
Drei Menschen sitzend vor einem Tableau, das diverse Grafiken zeigt, die von einer neben dem Tableau stehenden Person erklärt werden.

We support Learning Processes

If there is one constant in a successful life, it is learning. At home, at school, at university or at work: whether we like it or not, our whole life is a continuous learning process.

If you want to know something,
ask an experienced person and not a scholar.

Chinese wisdom

Together with you, we create the right framework conditions so that your employees not only find learning with our training easy, but actually enjoy it.

Outside of normal day-to-day business, your employees have the time they need to deal with new things. We encourage them to think along with us and, based on our project experience with our customers from various industries, provide them with concrete examples of how they can apply what they have learned in their daily work.

We offer training on the following topics

ITIL 4

ITIL 4

Trainingsinhalte

  • Schlüsselkonzepte des Servicemanagements
  • Bedeutung der ITIL-Leitprinzipien für die Einführung und Anpassung des Servicemanagements
  • Die vier Dimensionen des Servicemanagements
  • ITIL Service Value Systems: Zweck und Bausteine
  • Service-Wertschöpfungskette: Bedeutung der Aktivitäten und deren Wechselbeziehungen
  • Zweck und Schlüsselbegriffe von 15 ITIL Management Praktiken
  • 7 ITIL Management Praktiken im Detail

How can we help you?

Simply send us your request!

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