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Trainings
- Trainings
- On site or via video conference
- Incl. certification
We support Learning Processes
If there is one constant in a successful life, it is learning. At home, at school, at university or at work: whether we like it or not, our whole life is a continuous learning process.
There is no shame in not knowing something.
The shame is in not being willing to learn.
Together with you, we create the right framework conditions so that your employees not only find learning with our training easy, but actually enjoy it.
Outside of normal day-to-day business, your employees have the time they need to deal with new things. We encourage them to think along with us and, based on our project experience with our customers from various industries, provide them with concrete examples of how they can apply what they have learned in their daily work.
We offer training on the following topics
ITIL 4
Trainingsinhalte
- Schlüsselkonzepte des Servicemanagements
- Bedeutung der ITIL-Leitprinzipien für die Einführung und Anpassung des Servicemanagements
- Die vier Dimensionen des Servicemanagements
- ITIL Service Value Systems: Zweck und Bausteine
- Service-Wertschöpfungskette: Bedeutung der Aktivitäten und deren Wechselbeziehungen
- Zweck und Schlüsselbegriffe von 15 ITIL Management Praktiken
- 7 ITIL Management Praktiken im Detail
How can we help you?
Simply send us your request!